SICAO's new service has undergone a major upgrade.

Time is sufficient for a new bottle of wine to transform into a fragrant nectar, for a cigar to develop a rich flavor, and for the quality of a constant-temperature cabinet to withstand numerous tests. SICAO New Age offers consumers an enjoyable experience of storing wine and cigars with outstanding service that exceeds expectations - here, technology and craftsmanship coexist, while service and commitment go hand in hand.

High-end storage, requiring long-term warranty as well
The wine cabinet, cigar cabinet and aging cabinet are not ordinary household appliances; they are carriers of time. A bottle of fine wine, a dry-aged steak or a Cuban cigar, their value often keeps increasing over time. Therefore, the storage process becomes particularly important. Any improper handling could cause irreversible damage to the collection. 
Therefore, in 2021, SICAO New Dynasty launched a service system that far exceeded industry standards, namely the "333" service system. With the commitment of "30-day no-reason return and exchange, 3-month free replacement, and 3-year whole-machine warranty", it provides comprehensive protection for consumers.

After a four-year interval, the new "333" service system of the company has been upgraded once again. Based on the original service commitment, the warranty period for compressors has been extended to 10 years. 

The compressor is like the "heart" of a machine, providing continuous power for the refrigeration cycle. With a 10-year extended warranty as a guarantee, it gives users a sense of security, completely eliminating any worries and allowing every collector to enjoy the pure pleasure of collecting and appreciating artworks for a long time.

The philosophy of the New Dynasty brand: Verifying value through time
In the era of fast consumer goods, many brands pursue short-term gains. However, SICAO New Dynasty initially chose to define its high-end status with a long-term perspective. The commitment of a 10-year warranty is a demonstration of the unwavering adherence to the service belief. 

SICAO's new generation has invested 20 years in research and development, ensuring that each product exceeds industry standards in terms of durability. By significantly reducing maintenance costs and eliminating usage anxiety, each product becomes a reliable companion for a quality life, promoting the healthy development of the constant temperature cabinet industry from "price competition" to "value competition".
The positive word-of-mouth from our long-term customers over the past 20 years, the consistent five-star store ratings that the e-commerce platform has maintained for many years, as well as the wide recognition from customers in various regions and industries both domestically and internationally, all silently testify to the value of this persistence of SICAO New Dynasty. This is not just a simple accumulation of numbers; it is the sincere response of countless real user experiences.

Ten-year warranty, backed by superior craftsmanship quality
A 10-year warranty is SICAO Xin Chao's absolute confidence in quality. The extremely long warranty is not just a simple upgrade in service; it is a direct reflection of the brand's technical strength and product reliability. Before each SICAO Xin Chao product leaves the factory, it undergoes precise testing covering key indicators such as temperature stability, humidity control, energy efficiency, and long-term operational durability, ensuring that the core components maintain excellent performance for 10 years or even longer. 

The technical parameters of SICAO's new products are all designed with performance redundancy. The core compressor components are deeply collaborated with international leading suppliers such as Enbaco. This ensures the durability of key components from the very beginning. Even under long-term high-frequency operation, they can maintain a stable state with low noise and low energy consumption, guaranteeing trouble-free operation of key components for ten years.

It is worth noting that the new SICAO model test machine, which started operating in 2005, is still functioning normally to this day. For the past 19 years, the original compressor has never malfunctioned and has maintained excellent efficiency throughout. 

The mechanical key operation remains very sensitive. The beechwood wine rack is as shiny as new and operates quietly without any noise. The only aspect that affects usage is the door panel. Due to the wear of the hinges, it slightly droops and needs to be lifted slightly upwards to open and close the cabinet door. 

The rigorous testing over 6,000 days has not only demonstrated the outstanding quality, but also perfectly illustrated the "long-lasting durability" concept of SICAO's new era.

Service implementation, comprehensive guarantee system
The significance of the warranty lies not only in the promised period, but also in the continuous peace of mind it provides at every moment. SICAO New Dynasty has established a new "33310" super service to fortify the quality defense line for users. During the warranty period, all labor and component costs are waived, with no hidden terms or additional costs, ensuring that quality assurance is truly implemented.
Nationwide, SICAO  has established a comprehensive service network, relying on hundreds of professional outlets in various cities to ensure a response within 24 hours and the provision of an effective solution within 48 hours. With efficient services, it guarantees quality and gives users every choice a sense of confidence. 

This commitment stems from the firm belief in our own technology and the sincere protection of user experience. In the new era of SICAO, we refine quality through time and fulfill our promises through service, all in an effort to enable every user to enjoy a high-quality and peaceful life.